If you have any questions or suggestions regarding the processing of your personal data or if you wish to exercise any of your rights, please send us an e-mail to: suhlas@bachledka.sk. You also have the right to file a complaint with the Slovak Office for Personal Data Protection if you suspect that your rights have been violated.
Who can you contact in connection with processing your personal information?
We process personal data also on the basis of our social networks. Our social media partners, Facebook, Instagram, Tripadvisor, Twitter, may combine data they received from us with other data you have provided them when you used their services. Some features within our website are provided by a third-party, such as YouTube (embedded video and links to this service). In respect to social media links your personal data is processed not only on the basis of our site operator guidelines. So social media pose as intermediaries, but in some cases also joint operators in the sense of GDPR. Before you start using social media links featured on our website, you should read the Privacy Policy of the third party = social media provider.
Our website and social networks
When running our web site, we do not make any decisions that are based on automated processing and we do not use profiling techniques.
Automated individual decision-making including profiling
You have the right at any time to object to the processing of personal data relating for the purposes of direct marketing. If you object to processing for direct marketing purposes, personal data will no longer be used for such purposes.
The right to object
We will notify every recipient to whom personal data have been provided of any correction or deletion of personal data or limitation of processing unless it is shown to be impossible or does not require disproportionate efforts.
Notification obligation in connection with the rectification or deletion of personal data or limitation of processing.
You have the right to obtain your personal information you have provided us and you have the right to transfer this data to another operator (e.g. when changing a service provider). We are obliged to provide your personal information on your request in a structured, commonly used and machine readable format (eg XML or CSV).
Right to transfer personal data:
for reasons of overriding public interest.
to protect the rights of another natural or legal person;
for the purpose of proving, applying or defending legal claims;
only with your consent;
If personal data processing is restricted, such personal data shall be processed, with the exception of storage, as follows:
if you object to the processing of your personal data, we will restrict its processing, until we have verified that our legitimate interests prevail over your reasons.
we no longer need your personal data, but you need them to prove, apply or defend your claims;
if we process your personal data unlawfully and you object to the deletion of your personal information and request instead to limit its use;
if you question the accuracy of personal data, we will limit their processing until we verify their accuracy;
You have the right to ask us to limit the processing of your personal data in one of the following cases:
Right to limit the processing of personal data:
for the purpose of proving, applying or defending legal claims.
for the purposes of archiving data in the public interest, for the purpose of scientific or historical research or for statistical purposes;
on grounds of public interest with regard to the public health;
to fulfill a task carried out in the public interest or under the command of the public authority;
to fulfill the statutory obligation;
to exercise the right to freedom of expression and information;
The right to be forgotten does not apply if the processing is necessary:
personal data was obtained on the basis of services provided by third parties.
personal data must be erased in order to comply with a statutory obligation under law of the European Union or the law of the SR;
personal data has been processed unlawfully;
you object to processing;
you object to processing and we do not have any legitimate reason for processing;
there is no other legal basis for the processing of your personal data;
you withdraw the consent under which the processing is carried out;
personal data is no longer needed for purposes for which it was obtained or otherwise processed;
We are obliged to delete your personal information without undue delay, if:
Right to be forgotten:
You have the right to rectify your personal data if it is inaccurate or incomplete.
Right to rectify your personal data:
You have the right to ask us to confirm that we are processing your personal data and, if so, you have the right to access this personal data.
Right of access to personal data:
What rights do you have with regard to the processing of your personal data?
Personal data obtained with your consent (for subscribing to the newsletter) is processed for this purpose for a maximum of 3 years. After this period we will delete this data from our database. If you are our active customers (= responding to newsletter offers, ordering goods or services repeatedly), we may process your personal information for a longer period of time. We do not provide your e-mail address to other entities. Your consent to the processing of your personal data may, of course, be withdrawn at any time by sending an e-mail to: suhlas@bachledka.sk.
Personal data obtained on the basis of a completed form is processed only for the time necessary to achieve the purpose. In the event that the contract is not fulfilled, we process your data only for the purpose of answering your question or request. After reaching the above-mentioned purpose we delete your data from our database. Personal data obtained on the basis of a completed form for the purposes of performance of the contract (e.g. purchase of the product, services) is processed for the period of 3 years.
Some data are processed during the statutory period for archiving (e.g. accounting and tax regulations, legislation regulating archiving and registers, etc.), the time needed to prove legal claims (e.g. in the case of a claim) or for the time necessary to achieve the set purpose (e.g. if you contact us with a specific product question but the deal is not finalized, we will delete your data right after answering your question = the purpose has been reached).
Your personal data that you have filled out in our order form when placing an order is processed for the purpose of performing pre-contractual and contractual relationships. We need all the data you provide in order to secure quick delivery of your order. We process and maintain your data for 3 years. We do not provide your personal data to other entities. By sending an e-mail to suhlas@bachledka.sk you may object to processing and storing of your personal data and you may also ask us to delete it.
How long will we keep your personal information?
We use the services of external intermediaries and third parties: Slovenská pošta a.s., Slovak Parcel Service s.r.o. , BAJAN company s.r.o., Tatra banka a.s., Google LLC, The Rocket Science Group, LLC, Chodník korunami stromov s.r.o, Ing Milan Juraška, HGdata s.r.o., Tatranská horská služba – dobrovoľný zbor, SAYTECH, s.r.o., TATRY SUPER SKI Sp. z o.o. We make sure that all intermediaries and third parties act in accordance with applicable law, are bound by confidentiality, process your data exclusively within the scope of the contracts and protect them in accordance with GDPR requirements, international standards and applicable regulations.
Which entities have access to your personal data?
We may process your personal data for marketing purposes (newsletter through which we can inform you of upcoming events) only with your voluntary consent. You have the right to withdraw this consent at any time by clicking on the link at the bottom of the newsletter (disclaimer) or by sending a request via e-mail to: suhlas@bachledka.sk.
Processing based on consent:
Furthermore, we are authorized to process personal data from the contact form for the purpose of pre-contractual relationships (such as a request for quote, a request for further specification of the products or services provided) without your express consent.
In connection with the handling of your orders placed with our e-shop and the provision of services, we are authorized to process your personal and your employees’ data on a contractual basis without your express consent.
We process data under contracts and pre-contractual relationships:
For what purposes do we process your personal data and what is the legal basis for their processing?
Your personal data is processed by IMMOBAU s.r.o.,Kuzmányho 12 811 06 Bratislava, Company ID: 35841893, entered in the Business Register of the District Court Bratislava I Section: Sro, Insert No: 27162/B.
Who processes your personal data?
Please read the following information on the processing of your personal data.
In the processing of your personal data we act in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data – GDPR, repealing Directive 95/46/ EC (General Data Protection Regulation ) and Act no. 18/2018 Coll. on personal data protection.
Principles of personal data processing
Information You Choose To Submit-To be able to do an online purchase
We collect your personal data because of the following reasons:
The ski pass or a ticket is mostly personal and we have to be able to check if it is the correct person using the ski pass or ticket. Seasonal ski passes and daily passes is different for different age groups. And In case of refunds or issue of new RFID cards, we will have to be able to identify the correct ski pass holder.
To be able todo a purchase You are required to provide certain Personal Data (for example, your name and e-mail address,), and you must also provide a user name and password.
Examples of personal data we collect:
This information can be later managed by you under MY ACCOUNT
Information We Automatically Collect
We and our third-party service providers automatically collect certain information from your device or web browser when you interact with the Services to help us understand how our users use the Services . For example, each time you visit the Services we and our third-party service providers automatically collect your IP address, mobile device identifier, browser and computer type, access time, the Web page you came from, the URL you go to next, the Web page(s) that you access during your visit and your interaction with our Services.
We and our third-party service providers use such Usage Data for a variety of purposes including to diagnose problems with our servers and software, to administer the Services, to gather demographic information. The Usage Data we collect is generally non-identifying. We mainly use Google analytics to obtain this information.
Information Use
We use the information we collect, including Personal Data and Usage Data:
Social Network and Platform Integration
The Services contain integration with social networks and other platforms in which information is shared between us and such platforms. For example, if you create or log into your account through a third-party social media site, we will have access to certain information from that site, such as your name, email address, age, photo. If you don't want a social network to collect the information about you as described above, or you don't want a social network to share it with us, please review the privacy policy, privacy settings and instructions of the social network before you log into our e-commerce platform.
Our Information Sharing Practice
Your rights
we want you as a customer to have full control with your personal data.
As an online customer you may go to MY ACCOUNT and manage your personal data:
Bachledka Ski & Sun guarantees its users to be able to exercise the rights on their data. In particular, clicking on "Manage personal data" in the "Account Settings" menu, you can:
Download personal data
By clicking on the "Download personal data" button, the system will send an email with all user data compressed and password protected, which is automatically generated and communicated only during the data download procedure.
Delete your data
By clicking on the "Delete user account" button, all user data will be deleted from the system, with the exception of the data that Bachledka Ski & Sun must keep by law, and the data necessary to process the orders.
Choice of /Opt-IN/Opt OUT for further Communication
We offer you the opportunity to manage your communications from us. Even after subscribing to one or more newsletters and/or opting in to one or more offers to receive marketing and/or promotional communications from us or our third-party partners, users may elect to modify their preferences by going to the MY ACCOUNT anytime or by following the "Communications settings " and/or "Unsubscribe" link provided in any email received. You may also be able to change your preferences by updating your profile or account, depending on which of our Services you are using. Even if you do opt-out of marketing emails, we reserve the right to send you transactional and administrative emails including those related to the Services, service announcements, and to contact you regarding any goods or services you have ordered.
Choice of Updating, downloading and Deleting Your Personal Data
You may access the information we hold about you any time through MY ACCOUNT . Here you would may update, correct, modify or delete from our database any Personal Data. If you delete certain information you may not be able to order services in the future without re-submitting such information. Please note that we will maintain Personal Data in our database whenever we are required to do so by law.
Please note that we need to retain certain information and/or to complete any transactions that you began prior to requesting such change or deletion (for example, when you did a purchase of a lift ticket, you may not be able to change or delete the Personal Data provided until after the completion of such a purchase, e.g a yearly subscription ticket could have a validity of up to one year).
We will retain your Personal Data for the period necessary to fulfil the purposes outlined in this Policy unless a longer retention period is required or permitted by law.
Payment Details
Payment data will be processed for purposes pursuant to directive 2015/2366 (EU) and subsequent changes to payment services in the European internal market (so-called PSD2).
Contact us:
We are happy to answer any questions, you will find our contact details on top of the document If you are not satisfied on how we treat your personal data according to this privacy policy you have the right to contact the destinations local country data protection agency.