FAQ

We've gathered some of the most common questions about tickets, orders, and more.

If you don't find what you're looking for, please feel free to reach out to our customer support team for assistance.

How can I buy online tickets to Bachledka?

You can easily purchase tickets on our e-shop. After the purchase, you will receive a barcode that allows you to pass directly through the turnstile without waiting.

What is the process for purchasing online tickets to Bachledka through the e-shop?

Choose the desired ticket type - individual or family. Individual tickets are available for adults, children, and seniors. Family tickets are available in options of 2+1 or 2+2.

Are electronic tickets accepted at the entrance of Bachledka?

You can use electronic tickets to pass directly through the turnstile to the cable car, the treetop walkway, and the Kingdom of Forest.

What are the accepted payment methods for purchasing online tickets to Bachledka?

You can purchase online tickets using a payment card.

Ticket date changes are possible up to a maximum of 48 hours before the purchased date.

The number of your chip/keycard is printed on the plastic card

What information do I need to provide when purchasing online tickets?

Registration is required before making a purchase. During registration, you will need to provide your email address.

How do I receive a confirmation of my online ticket purchase?

A confirmation with the barcode will be sent to you via email, and your online ticket can be found in your account on the e-shop.